Desktop Support

Job Description

Join my NJ clients innovative team and play a pivotal role in shaping the future of the IT support landscape. As a Desktop Support Specialist, you will have the chance to showcase your expertise in troubleshooting, technical problem-solving, and customer service while enjoying the flexibility of a hybrid work schedule.

Why join this company and IT team?

Hybrid Work Environment

Cutting-Edge Azure Environment & Technology

Professional Growth

Collaborative Culture

Your Responsibilities:

Provide desktop support to end-users, resolving hardware and software issues promptly.

Collaborate with cross-functional teams to implement and support IT initiatives.

Maintain and update documentation related to desktop support processes and procedures.

Participate in on-call rotation as needed.

Requirements:

Bachelors' degree in a science or technology related major

2 - 4 years Enterprise Desktop Support experience

Windows 10/11, AD, Azure AD, Intune, Desktop, Printer support, Knowledge of DHCP/DNS