Busser PLANTA Bethesda

Job Description

PLANTA is building a team of inclusive, strategic and dynamic individuals that embody a leadership style that promotes equity, productivity and workplace satisfaction. Our mission is to MAKE AN IMPACT. We achieve this through our dynamic team composed of champions across all realms of the hospitality industry - from creative and marketing to culinary, beverage and beyond creating the ultimate guest experience.

Our love for hospitality extends further than our dedication to creating amazing guest experiences; it’s our duty to develop our team of professionals to become the next industry leaders; it’s our quest to find the finest ingredients; it’s our social responsibility to become a more sustainable organization every day.

What you will find at PLANTA is passion without pretense; a unique group that loves coming to work every day, shouts good morning, rolls up their sleeves and works together to create innovative techniques to redefine hospitality.

BUSSER

Reporting to the Restaurant Leader, the Busser works alongside the Captain to ensure that our guests have a pleasant and memorable dining experience. They collaborate with the Captain with the dining experience, while providing friendly and prompt table-side service to guests. This individual has strong attention to detail and also supports the kitchen team with quality control, presentation of the plate and keeping the flow of orders.

WHAT'S ON YOUR PLATE:

Champions the brand’s vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do

Create an environment that is warm, welcoming and filled with positivity for guests and employees

Uphold our standards at all times and treat everyone with courtesy and respect

Maintain an in-depth knowledge of menu items to effectively explain ingredients and preparation methods for each item.

Be knowledgeable about our food and beverage menus and make recommendations to guests

Remove used tableware between courses; clear and reset tables after guests leave.

Between seatings, promptly clean, reset + arrange table tops, chairs and booths. Check floor and clean as required

Deliver food to the guest in a timely manner and efficiently

Be courteous and polite during all guest interactions

Anticipate the guests’ needs and respond appropriately with a sense of urgency. Bid farewell to guests, using guest’s name when known, and encourage them to return

Act as a liaison between kitchen and front of house

Focus on the cleanliness and sanitation of the restaurant, including but not limited to: the dining room, storage areas, garbage spaces and other working spaces

Remain professional and poised during peak service hours

Ability to remain organized at all times in a fast paced environment

Follow safety procedures and policies to ensure a safe environment

Accurately practice serving standards on a daily basis

Understand the meaning of guest satisfaction

INGREDIENTS YOU'LL BRING TO THE TABLE:

Fully understand and embody PLANTA’s can-do attitude, demonstrating a level of passion and dedication where no task is beneath you.

Minimum 1 year food and beverage experience

Good knowledge of food and beverage

Thrive in a team centric environment and strong attention to detail

Highly motivated, energetic personality, with a genuine desire to connect with guests

Ability to multitask, remain cool and keep up in a fast-paced environment

Very flexible and able to adapt to changing environments and Management demands

Able to cope with pressure & tight schedule

Professional, articulate, friendly, and punctual

Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs

Professional appearance appropriate for a premier restaurant

Smart Serve Certification, Degree/ Diploma in Hospitality, WSET, Prud’homme or equivalent considered an asset

Full time flexible hours are required (days, nights, weekends, holidays) or as agreed with your hiring manager

WHY YOU'LL LOVE WHAT YOU DO WITH PLANTA:

Opportunities to grow and develop your career with our ever growing company

Mentorship and guidance by top hospitality professionals in the city

Employee discounts for ClassPass and Equinox Memberships

Medical and dental benefits for eligible employees

50% Discounts at all full service PLANTA wide concepts

**Shift meal provided**

At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request.