Associate Director - Credit Middle Office

Schedule: Full-time

The Role Responsibilities

Financial Markets Middle Office was set up in 2016 to deliver first class trade support, business enablement and accurate / timely trade representation in order to meet obligations to clients, counterparties and regulators. We are product and process subject matter experts aligned to the Global Financial Markets business providing follow the sun support, a continuous improvement mindset and industry connectivity.

Book, reconcile, validate trader’s executions (including but not limited to FX, listed derivatives, Bond, FX Derivatives, IR Derivatives, Equity Derivatives and Credit Derivatives)

Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk

Understand the FX, listed Derivatives, Bond, FX Derivatives, IR Derivatives, Equity Derivatives and Credit Derivatives lifecycle from front to back and be the subject matter expert and go-to person for the core systems processing

Drive continuous improvement and innovate:

Partner with Technology to deliver transformation

Work with FO to identify booking model improvements and drive efficiency

New business enablement and solutions, partner to deliver strategic FM initiatives

Constantly seek opportunities to improve global consistency, work closely with the Hubs (GBS) and other regions to close gaps and standardise processes.

Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency

Be the subject matter expert for MIS, cost-per-trade, touch points per trade – drive their evolution and identify areas to proactively add value through improved data

Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations

Face of Operations to Credit Desk locally – primary point of contact:

Insulate FM from post execution processing / queries, represent Operations functions

Build team profile with the Front Office

Stakeholder engagement, 2-way flow of information – “Trusted Advisor”

Build strong relationship with Hub teams (GBS) to facilitate efficient communications and speedy resolutions of issues:

Identify and close knowledge gaps within the Hubs through hands on training

Daily KPI monitoring vs SLA

Operations representation for external/internal and regulator scheduled audits:

Ensure Audit points are addressed within timeline

Adherence to Ops Risk Framework standards of implementation and process management:

Continuous review of procedures and booking model

Business

Business alignment / Product expertise: Product specialists who understand business priorities and strategy, define optimal solutions leveraging industry leading facilities and influence behaviour through countenance

Processes

Connect: Build bridges across the bank to simplify current operating model, create efficiencies and identify new opportunities

Leadership and Market presence: Own your domain and influence product evolution, define internal standards and shape future utilities through selective industry positioning

Risk Management

Risk Manager: Define the standard to effectively control the T-0 business day; understand regulations, key trends, and external incidents; voice opinions and concerns; protect the bank

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Front Office: Traders, Sales, COO

Middle Office

Support functions: Trade Control team, Settlements team, Margin Operations, Product Control, Technology

Other Responsibilities

Embed Here for good and Group’s brand and values in Hong Kong; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

Education: University Degree Preferred

Languages: English (A Must), Cantonese

Minimum Qualifications:

University degree preferred

Required Experience:

Subject matter expert of Equities / Credit products in terms of product characteristics, risk, market data and P&L:

Minimum 7-10 years Financial Markets experience ideally from a top tier bank

Understanding of front-to-back processes and system flows

Required Skills:

Analytical and process improvement mindset

Thrive on working in fast paced environment while maintaining attention to detail

Fast learner with the ability to think out of the box, drive change and provide solutions

Knowledge of Murex / APEX preferable plus Credit and Equities Products

Proficient in Excel (pivots, lookups and basic VBA would be an advantage)

Strong inter-personal skills:

Confident communicator able to adapt style to Front Office and offshore colleagues

Ability to influence demanding individuals

Impact and gravitas to drive meetings with senior Ops and FO management

Demonstrate strong teamwork and values mindset

Role Specific Technical Competencies

Products and Services

Process Improvement

Risk Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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