Hiring Customer Service Representatives

Job Description

We are seeking Customer Service Representatives & Administrative Assistants for a facility here in the Arlington area!

Schedules:

Monday-Friday (8am-4:30pm)

Training Hours: 9am - 3:30pm

Pay: $17.50

Responsibilities:

- Provide exceptional customer service to clients via phone, email, and chat

- Handle inbound and outbound calls in a professional and courteous manner

- Assist customers with inquiries, concerns, and issues regarding products or services

- Enter customer information and interactions accurately into the database

- Analyze customer needs and provide appropriate solutions or recommendations

- Resolve customer complaints or escalate to the appropriate department for resolution

- Maintain a high level of knowledge about company products, services, and policies

Requirements:

- Proficiency in Microsoft Office & strong Excel Skills.

- Excellent phone etiquette and communication skills

- Previous experience in customer service or a related field preferred

- Strong data entry skills with attention to detail

- Ability to analyze customer needs and provide effective solutions

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Strong problem-solving

- Team environment & can also work independently.

Address:

2500 E Randol Mill Rd Suite 105 Arlington Tx 76011

Office #: