Job Description
**Remote in Texas**
***MUST LIVE IN TEXAS AND MUST BE IN CST TIME ZONE***
Need Call Center Experience
Need Medical Insurance Background
*** 6-Month Contract ***
Summary:
1. Provide support to medical, behavioral and social support staff to determine needs, eligibility and services for members.
2. Conduct screening and risk assessment interventions per program guidelines.
Job Responsibilities:
· Identify special needs members through the completion of health screens and other resources.
· Work with community outreach/member advocates to coordinate member care.
· Educate providers and community resources on program components and available support services.
· Educate members with special needs to foster compliance with program and positively impact outcomes.
· Conduct site visits as appropriate for programs and provide support to other special programs.
· Assist with modification and management of care plans under the direction of a Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services (DFPS) caseworker and family, if applicable, as well as the managing physician.
Education/Experience:
Bachelor’s degree in Social Work, Health Services, Behavioral Science, or related field, or equivalent experience. 0-2 years of experience\Company Description
Media Riders Inc is a family-owned Recruitment and Staffing Services company. Providing recruitment and payroll services to our customers, who directly support State and/or Federal funded programs. We are an SBA certified Women-Owned Small Business (WOSB) and Texas certified Historically Underutilized Business (TxHub).