Benefits Specialist

Who We Are

Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging

Your Role:

Benefits Specialist

Work Location: 100% in-office at 2820 W. Winton Avenue, Hayward, CA 94545 and covering multiple offices in the Bay Area.

Compensation: $23.00 to $25.00 per hour. The offered base compensation may vary depending on factors including location, local market data and your unique skills, and experience

As a Benefits Specialist with us, you'll partner with our Benefits team to assist with open enrollment, monitor the Benefits mailbox to help answer questions and concerns, help track employee related data in Excel and our HCM and assist with other benefit related tasks, as needed

The successful candidate has a customer service mindset and is comfortable working with internal and external stakeholders both online and in-person

What You’ll Be Doing

Essential Functions

Helps employees understand benefits by answering questions

Following up with affected employees during leaves of absence

Handles administration of Worker's Compensation claims

Helps manage the Benefits inbox by responding to inquiries and answering questions

Sorting and organizing benefit documents

Helping with invoices

Interprets related policies and procedures

Ensures regulatory agency compliance

Creates communication materials including presentations and information packages

What We’d Like to See from You

Required Qualifications

1 year of experience in Human Resources

Customer service background

Ability to handle confidential employee information with discretion and good judgment

Knowledge of benefits, invoicing, and business administration

Proficiency with Microsoft Office Suite, especially Excel

Excellent verbal, oral, and written communication skills

Able to work quickly, accurately, and independently

Knowledge of commonly used concepts, practices, and procedures

Proven ability to independently manage multiple projects simultaneously

Strong analytical and project management skills

Ability to translate and analyze data into reports

Preferred Qualification

Bilingual English/Spanish

Interested but Concerned You’re Not Qualified?

Don’t meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings

We look forward to reviewing your application!