Managing Director, Member Insights

About The Health Management Academy:

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!

Position Summary:

Reporting to the Vice President, Member Insights, the Managing Director, Member Insights is a critical role in our growing Insights business. The Strategy Catalyst team creates original research and content and provides advisory services for THMA Members across the Health System segment.

Managing Directors on the Member Insights team are responsible for leadership over a specific Academy product offering. The Managing Director serves as the product/program general manager, product & services architect, principal terrain expert, and team manager. The Managing Director collaborates with sales, marketing, and account management teams to position the product and drive member success.

Primary Job Duties:

Oversee content and delivery of membership-based research product including setting product strategy and direction

Manage and coach a team of analysts and consultants

Oversee and coach team through all aspects of agenda setting, research, content creation and service delivery

Provide thought leadership around a variety of topic areas within a product domain and facilitate virtual and in-person member discussions and briefings

Set vision for the product’s strategy and direction informed by member and market feedback

Set the quality bar for deliverables with a focus on synthesizing complex ideas into actionable insights based on the product’s market segment

Work with sales and account management to support pursuits, grow product revenue, and achieve renewal targets

Minimum Qualifications:

Bachelor’s degree required

8+ years of substantive work experience in health care research

Strong project management experience, including demonstrated ability to efficiently plan, organize, and manage complex, multiple projects simultaneously with limited supervision or direction

Demonstrated skills in researching and analyzing healthcare issues, including an ability to synthesize and summarize large amounts of information and to focus quickly on the essence of an issue

Creative, strategic thinker with excellent analytic and critical thinking skills

Excellent written and oral communication skills, and exceptional customer and client service skills

Proficiency in Microsoft Office Suite applications, including Excel

Strong work ethic and willingness to work independently and in a collaborative work environment

Ability to travel as required (<25%)

Desire and ability to work independently for substantial periods of time with a high degree of autonomy

Supervisory experience is required

Experience working for private equity-backed companies a plus

Interpersonal Skills & Attributes:

Creative & strategic mindset

Process oriented

Innovative approach to solutions

Attention to detail

Ability to influence others at senior levels

Collaborative

Customer-focused

Ability to work independently and as a team member

Self-directed and resourceful

Excellent communication and client facing skills

Excellent organizational skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position is primarily a sedentary job where the team member will be seated for the majority of the day.

Notice of Equal Opportunity Employment:

The Health Management Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

Compensation:

Salary starting at $160,000 per year plus benefits and up