Medical Office Assistant

Job Description

Medical Office Assistant

Welcome to the world of Concierge Medicine, where we offer unparalleled medical support and care, tailored to our patients’ specific needs, and 24/7 access to a top internal medicine specialist.

East Sacramento Concierge focuses on a precise and personalized approach to patient care with emphasis on treating “the patient with the disease and not the disease of the patient while determining the origin of the illness." This includes physical, mental, lifestyle, and social support.

Dr. Schonze Del Pozo, MD is an Internal Medicine Specialist and has over 15 years of experience in the medical field. She graduated from Johns Hopkins School of Medicine medical school in 2006. At East Sacramento Concierge, we focus on personalized medical services. We first determine the root cause of the illness, and then work with our patients as a team. Incorporating an integrative approach is our philosophy, while working to improve lifestyle to achieve optimal success.

We are looking for a dynamic and experienced Medical Office Assistant or Medical Assistant to join our team! The decision will be based on the candidates and skills. Located in the heart of East Sacramento, we offer a family environment, with competitive wages, benefits, and a team truly dedicated to improving the health of our patients. Our clients are prestigious members of the community and discretion is required. Our patients are like family to us, with a goal of lifelong care. Concierge medicine necessitates a desire to bring treatment to a higher level, but with the luxury of decreased patient load. We will maintain less than 450 patients with an average day of about 8 patients.

Duties may include:

Greeting patients visiting the facility, answering any questions they may have and helping them fill out the required forms

Answering phone calls, making appointments and triaging messages

Informing the Doctors about impending appointments

Maintaining a filing system for all patient documents and reports submitted

Promptly answering emails, voicemails, faxes and other electronic messages as required

Creating invoices and processing payments

Prep Charts to ensure all records are up to date (labs, records, vaccines, etc.)

Stocking and inventory tracking of medical and office supplies

Place orders for referrals, imaging and labs

Prior Authorizations

Ensure all patients and internal office info are up to date and communication is prioritized

Proficient in Excel and Word

Ideal Skills include:

Experience as a Certified Medical Assistant or higher is a plus

Customer service skills and telephone etiquette

Familiarity with medical terms and technology

Understanding of law and ethics pertaining to medical practices (HIPAA)

Basic accounting and math skills

Strong computer, data entry and office management skills

Excellent verbal and written communication skills

Empathy and compassion to give support to patients

Attention to detail and problem-solving skills

Hours M-F 8:00-5:00 pm Salary Range - $23-30 per hour based on experience