Desktop & Depot Support Entry Level Tech - Onsite

Job Description

Description:

Are you looking to start your IT Career? Let's chat and see if we are a good match!

Opportunity:

Virtual Service Operations is searching for many Entry Level Technicians for our global client’s Desktop & Depot Support team. Though some prior IT experience would be wonderful, no experience is required. You will be trained in the exact tasks and have opportunities to further expand your IT skillsets. Locations are throughout CONUS and onsite presence is required. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

Provide Workstation Software Break Fix support

IMAC – PC Install, Moves, Adds and Changes

Image Loads

Asset Recovery

Asset tagging

Printer Support

Client Center (Tech Bar) Support

IT Service Management Updates

Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

No previous working experience in Desktop Support required; training will be provided for all entry-level new hires.

Preferred Qualifications:

Knowledge of PC Imaging

Expertise in Inventory Control

Experience with change management and incident management

Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk WipeRequirements:

Must be within driving distance of any of the following sites and willing to work onsite OR willing to relocate (Tucson, Arizona ; El Segundo, California ; Fullerton, California ; Goleta, California ; Aurora, Colorado ; Farmington, Connecticut ; Newington, Connecticut ; Hartford, Connecticut ; Middletown, Connecticut ; Largo, Florida ; Indiatlantic, Florida ; West Palm Beach, Florida ; Columbus, Georgia ; Fort Wayne, Indiana ; Indianapolis, Indiana ; Woburn, Massachusetts ; Tewksbury, Massachusetts ; Andover, Massachusetts; Marlborough, Massachusetts ; Dallas, Texas ; Richardson, Texas ; McKinney, Texas ; Sterling, Virginia ; Huntsville, Alabama ; East Camden, Arizona ; Lewisville, Kentucky ; North Berwick, Maine ; Lansing, Michigan ; Forest, Mississippi ; White Sands, New Mexico ; Midwest City, Oklahoma ; Aguadilla, Puerto Rico ; Portsmouth, Rhode Island ; Poulsbo, Washington ; or Bridgeport, West Virginia.

Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

Must be willing to travel as some locations will require moderate local travel to satellite locations

What is Important to Us:

You are an excellent communicator in writing and speaking.

You have the ability to work independently but also value teamwork.

Your problem-solving skills are excellent.

You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.

You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth.

More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at