Gateway Operations Agent

Schedule: Full-time

Shift: Mixed Shift

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

OVERALL ROLE PURPOSE

Ensure that all shipments – both inbound and outbound – are processed according to local and DHL Network standards and that transit times are met.

YOUR TASKS

Activate the standard and agreed process flow in daily operations to satisfy the customer needs and requirements

Activate the contingency plan for any emergency or the occasional customer requirement

Assist in ensuring operational practices and procedures are carried out effectively

Carry out any administrative task that is required for the Service Centre in order to process material and provide network and shipment information often within tight time frames

Manage the handover of paperwork to third party brokers

Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures

Build-up the reliable relationship to facilitate the daily operations activities

Co-ordinate within shift operations to meet operational demands at a high service quality

YOUR PROFILE:

Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.

Bachelor's degree/Associate degree holder

Experience of working with customs clearance matters within transportation, logistics or import / export industry

Driving License (current and valid)

Fork Lift License (preferable).

OUR OFFER:

Strong career support in an international environment.

Great culture and colleagues.

Multifarious benefit programs.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!