Clearance Support Agent

Schedule: Full-time

Shift: Mixed Shift

• Facilitate shipment clearance process, liaising with internal stakeholders and external officials.

• Support customer queries and provide the information and guidance needed

for the clearance process.

• Liaise with relevant regulators on problems relating to duties and shipments.

• Comply with the regulatory policies & Procedures.

• Maintain records of the clearance process and update customers from time to time with necessary information and requirements.

• Should be a holder of CHA Certification

• GCE Ordinary Level

• Fully conversant in MS Office packages (Word, Excel, PowerPoint)

• Communication Skills both spoken & Written

• A “Can do” spirit

• Excellence Customer Facing skills (Internal & External)

• A Self Starter

• A Team player