Receptionist/Greeter

Job Description

Description/Job SummaryGreeter Guest Services/Receptionist

Blackstone Consulting, Inc. is seeking individuals who are customer service driven and have impeccable people skills. The ideal individual is well organized, has strong attention to detail, and has experience in customer service. We're looking for someone who takes pride in their work and holds themselves to the highest standards.

**PART-TIME POSITION** Tues-Thursday ONLY

Scheduled Time : 8AM - 5PM

(need individuals that are flexible with their start time, please note that we give schedules one week in advance, but subject to change).

RETENTION BONUS: $300 awarded after completeing 90 days of employment.

Key Qualifications:

1-3 years of related experience.

Excellent written, technical, and communication skills.

Proficiency with Calendar, Mail, and other OS X based office systems is a plus.

Ability to work successfully in a team environment and build effective working relationships inside and outside the group is essential.

Ability to prioritize conflicting tasks and meet deadlines.

Professional composure at all times throughout the day.

Effective time management including the ability to multi-task, organize and prioritize.

Customer service experience.

Ability to receive and provide feedback when necessary.

Establishes and maintains positive relationships.

Ability to influence others, handle conflict appropriately, know when to escalate issues upward and when to apply common sense.

Flexibility with last-minute schedule changes.

Clean driving record - subject to DMV and background check.

Reliable transportation, as you may need to leave one location and drive to a new location at midday.

Description:

Greets employees and guests into the building, ensuring guests are comfortable and relate to their correct host.

Notifies host of guest arrival in a timely manner.

Maintains a guest log.

Issues badges as needed.

Maintains an excellent sense of judgment and makes sound decisions.

Works well autonomously with little supervision.

Performs data entry as required.

Monitors and maintains all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety.

Stays familiar with procedures for handling all aspects of guest complaints or disputes.

Additional duties may include answering phone calls, assisting in various distribution initiatives, and completing additional administrative tasks and projects as needed.

Applies acquired job skills and company policies and procedures to complete assigned tasks.

Monitors inventory of office supplies.

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Uses golf cart to transport guests with mobility limitations to meeting location.

Education & Experience:

Associate degree preferred. Work experience may be substituted in lieu of degree.