Night Auditor

Job Description

Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Process additional administrative, bookkeeping. and accounting procedures as required

Ensure all guests feel they are having an exceptional experience at the propertyQualifications:

Great communications. and excellent customer service skills are required

Computer proficiency is required; experience with accounting or reservation software is preferred

Flexible overnight hours are required

Experience in the hospitality industry or guest services is preferred, but not required

High school diploma or equivalent required; some college preferredAbout Company

A revitalizing stay awaits at Renaissance Chicago O'Hare Suites Hotel. We offer a complimentary shuttle to and from Chicago O'Hare International Airport (ORD) and an ideal location near the Rosemont Theatre, the Fashion Outlets of Chicago, and the Donald E. Stephens Convention Center. In the morning, grab a Starbucks® coffee and pastry before heading out for a day of sightseeing or meetings. Keep up your workout routine at our 24-hour fitness center or in the indoor pool. Guests hosting conferences and weddings love our contemporary ballroom and meeting venues with high-tech amenities. Our hotel near Chicago Airport offers 362 spacious suites with separate living areas, room service, and luxurious amenities. Renaissance Chicago O'Hare Suites Hotel warmly welcomes you to experience our extraordinary level of service.