Inside Sales Representative

Job Description

Bath Fitter, a leader in the bathtub and shower remodeling industry is hiring an experienced Inside Sales Representative (ISR). They are responsible for setting appointments for estimates with prospective Customers. The Inside Sales Representative reports to the Branch Manager.

BENEFITS

Vision insurance

Dental insurance

Medical insurance

Paid Training

Uniforms

7 Paid Holidays

2 Weeks Paid Time OffESSENTIAL DUTIES AND RESPONSIBILITIES

The primary responsibility of the Inside Sales Representative is to set appointments for estimates in a professional and friendly manner.

Answer all incoming calls from prospective Customers and set appointments with a success rate that meets or exceeds defined objectives.

Contact all prospective Customers that have left their name at a show, event, mall, via the web site or phone message and set appointments with a with a success rate that meets or exceeds defined objectives.

Follow up on all leads for which an appointment has not been set and attempt to book an estimate appointment and update BF Retail.

Follow up on all unsold estimates and either sell the job or set an appointment for a follow up sales appointment and update BF Retail.

Answer the telephone promptly and politely. Handle customer inquiries and complaints with utmost professionalism.

Input and maintain all data related to leads and scheduling in BF Retail.

Mail out packet of information to interested customers as requested

Assist with referral program implementation and neighborhood marketing efforts.

Contacts customers to reconfirm appointments for following day.

Update sales board daily.

Review abandoned calls log twice in morning and evening to return calls.

Conduct regular follow up with all prospects who either have not had an estimate scheduled, or have not yet purchased (by either phone calls, regular e-mails, newsletters, correspondence, etc.).

Attend and participate in regular Branch and/or Regional meetings and training sessions.

Perform other duties as assignedQualifications

1 year of sales

Strong customer communication skills

Ability to multi-task, organize, and prioritize work

High school diploma or GED equivalent required

Mathematical Skills – Ability to add, subtracts, multiply, and divide.

Computer SkillsSchedule: Monday to Thursday : 11:30am - 8pm, Friday : 11:30am - 5pm

Pay: $18.00 per hour

Job Type: Full-time

Expected hours: 37.5 per week

ABOUT US:

Since 1984, Bath Fitter has been selling and installing our unique “tub-over-tub” and “seamless wall systems”. We are growing rapidly with locations all across North America. The popularity of our one day installation process, premium quality product and exceptional warranty has made Bath Fitter the first choice for bathroom renovations in private homes, hotels, motels, and multi-unit residential buildings.

Come grow with us!

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