Scheduler

Job Description

Scheduling Specialist - Health Conservation, Inc.

Rockford, Illinois

HCI is a national provider of mobile occupational health screening services to corporations across the United States.

Job Summary

This position’s primary responsibility is to schedule an annual on-sight visit to HCI’s various clients for audiometric/PFT/FIT/Vision testing services in coordination with the Scheduling Manager. This would be a great fit for individuals who are very detail-oriented and who would enjoy working in a fast-paced team environment. This position has regular contact with clients and would be best suited for individuals with excellent customer services skills. This position reports directly to Director of Logistics and Fleet Operations.

Responsibilities and Duties

Review details from last years appointment

Review tentative plan for this years visit. If any issues identified, resolve with Scheduling Manager prior to contacting customer

Call clients to sell optimal dates based on logistics while adhering to DOT hours of operation

Revise the date of service, if required by the client with approval from Scheduling Manager

Serve as a liaison between HCI and the Mobile Van Technicians

Work with the Scheduling QA Manager to resolve any problems

Qualifications and Skills

Ability to establish priorities and complete goals

Must be organized, detailed, and multi-task orientated

Must be comfortable with proof-reading and error correction

Must have excellent verbal and written communication skills

Good computer skills required – Excel, Outlook, Word

Excellent customer relations skills

Willing to work overtime as-needed

Benefits

HCI offers an affordable healthcare package to full-time employees, including:

Medical Insurance

HRA

Dental

Vision Reimbursement

401k Plan (available after one year with the company)

Job Type: Full-time

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