Medical Front Desk Administrative Assistant

Job Description

JOB DESCRIPTION

Reporting to the Director of Apprentice Training -Administrative Assistant will be responsible for but not limited to:

Communicate with members, supervisors, peers, and employers/contractors.

Perform various administrative activities as directed by the Director.

Responsible for supporting training Journeymen training and compliance with requirements.

Will assist with training Alliance - Learning Management System.

Will assist with Learning Management System.

Assist members in registering for online courses and setting up voice authentication for those

courses. This may be done using facetime or Google Duo.

Direct unresolved issues to the next level of support personnel.

Assist in testing and rollout of new versions of LMS and content.

Work with other departments to train and assist with LMS tasks.

Set up user accounts, permissions, and passwords.

Take photos for New York City DOB ID SST cards.

Provide support to members for the New York City SST program including but not limited to outside training verification.

Assist in the processing and mailing of SST certification cards using in-house programs as well as NYC DOB Training Connect.

Assist with special projects as necessary.

Required Experience, Skills, and Qualifications

Must possess excellent telephone, verbal, and written communication skills.

Intermediate to Advance Proficiency in Microsoft Office Product.

Ability to multitask.

Must be an independent worker.

Organizational skills and attention to detail required.

Experience with virtual platforms for meetings, conference, training etc.

Previous experience working in a fast-paced professional office.