Quality Control- 3P Manufacturing

About ofi

Olam Food Ingredients (OFI) is a global leader offering ‘on-trend’ sustainable, value-added food ingredients & solutions, enabling consumers to enjoy the healthy & indulgent products they love. OFI is a part of the Olam Group, a leading food and agri-business, supplying food ingredients, feed, and fibre to thousands of customers worldwide, ranging from multi-national organizations with world famous brands to small family run businesses. More information about Olam can be found here. OFI was formed in January 2020 as part of the re-organization of the Olam Group. More information on that can be found here.

About the region

APAC:

The APAC region is the source of many of our ingredients, and we have deep relationships with farmers, supporting many in sustainability programs. At our processing facilities we are helping customers to respond to food and beverage trends across the region which are rapidly evolving. Our insights team tracks market trends to get the most relevant, targeted, and up-to-date consumer preferences. We are seeing unique flavor and color mashups including mocha cheesecake, and sweet and spicy stuffed snacks. With our ability to both source and innovate using our range of complementary ingredients, we can collaborate with our customers to create new, adventurous concepts that tap into these fast-moving trends. ofi in India aims to be the supplier of choice, from sourcing and processing to logistics and marketing.

About the Country

India:

ofi in India aims to be the supplier of choice, from sourcing and processing to logistics and marketing. Our business includes the processing of nuts (cashews & almonds), spices, Coffee, Dairy, Cocoa with leadership positions in all the products with 7 manufacturing sites & offices pan India with total employee strength of over 3000 employees.

Overview of the position

We are seeking an Quality Control- 3P Manufacturing responsible to ensure the smooth production lines generating a consistently top-notch output of products that meet efficiency and quality standards

Key Responsibilities:

Analyze Food Safety and Quality management systems across the India 3P operations.

Extensive travel and onsite posting at 3P locations at the time of batch production, multiple sites in any given month

Responsible for quality check of RM & PM receipt, online production & quality check, pre-dispatch quality check.

Investigates internal/external customer/consumer complaints, praise, and inquiries, regulator and workgroup input. Provides recommendations for improvement and follows up on execution.

Communicates effectively to provide internal customers with appropriate awareness and knowledge of plant quality assurance standards, requirement, program updates and process changes.

Manages the interface with other functions to recommend and oversee updates of FS&Q Standard operating procedures, standards manuals and operational tools that are related to food safety, product quality and regulatory compliance.

Validates Key Performance Indicators (KPI's), audit data and corrective actions resultant from verification activities.

Leads investigation, resolution and corrective action management activities for distribution related product safety and quality incidents and operating practices. Determines and recommends appropriate mitigation activities.

Acts as functional expert to ensure finished product is food safety and quality protected during storage and transportation activities.

Ensures on-going regulatory compliance at 3P location, as determined by R&D Department affecting products and provides regulatory risk analysis for compliance issues in partnership with Innovation, Supply Chain, Quality, Legal and other related depts.

Conducts evaluation of damaged cases, temperature records, food safety, complaints and other significant events that impact the quality or food safety

Conducts regular inspections of 3P products including routine market sampling and sensory evaluations to ensure finished products are in compliance

Overall responsible for Hold/Release of products produced at 3P manufacturing site.

Responsible for conducting root cause analysis and corrective action for any adverse quality incident including internal near misses for 3P products.

Works closely with R&D, Procurement and other relevant stakeholders for various product and packaging trials.

Ensures compliance to FSSAI requirements for products at the 3 P site. Conducts routine internal audits and reports any issues on non-compliance.

Experience, Qualification and Skills

Relevant degree (e.g., Engineering / Food technology / management food science)

7-10 years in Food Industry

Progressive experience of managing the development and review of information required to comply with food safety, quality management system and regulatory compliance requirements to assess and validate product safety/quality

Food industry expertise

Knowledge of regulatory requirements related to FSSAI

Creative thinking / problem-solving

Results-outcome focus / Negotiation skills

Adaptability / able to balance multiple initiatives

Build influential relationships

Collaboration / team-working

Impactful communications (written & verbal)

Technology savvy

At ofi, we celebrate our diversity. ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment decisions will be based on qualifications, merit, and business needs.