CSR Outbound Agent

Job Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for offering services & promotions to an existing customer base. Fast paced, competitive and fun atmosphere with performance pay!

Responsibilities

Communicate with customers via phone.

Provide knowledgeable answers to questions about service and availability

Work with internal departments to meet customer's needs

Data entry in various platforms

Qualifications

At least 1 - 3 years' of relevant work experience

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

Call center experience preferred

Must own a computer and headset with a microphone to be considered.

Must have 1 year minimum experience with Outbound calling either manually or from an auto dialer

A plus if you have experience with five9 and CRM'S such as Service Titan, HouseCall Pro or Sera.

Employment Type

Full-time