Call Center Agent - Consumer Bankruptcy Firm

Job Description

We are seeking a Call Center Agent to join our team! You will be responsible for answering incoming calls, scheduling appointments for clients in a professional, courteous and efficient manner as well as routing calls to various departments within the firm.

Responsibilities:

Answering incoming calls in a professional, courteous and efficient manner;

Routing client calls to various departments within the firm;

Scheduling appointments for firm clients; and

Other tasks as assigned by management.

Qualifications:

Previous experience in a call center environment;

Excellent phone etiquette and ability to answer and handle heavy call volume;

Positive and professional demeanor;

Ability to build good rapport with clients;

Strong work ethic and ability to work independently, responsibly and professionally;

Excellent written and verbal communication skills; and

Spanish speaking is a plus.Company Description

Clark & Washington, PC. is a large Consumer Bankruptcy law firm with an excellent reputation in Georgia and Tennessee.