Call Center Customer Service Representative

Job Description

Job description:

We are seeking an excellent Customer Service Representative to handle incoming customer phone calls and customer documents/account processing requests.

If you like working with people and/or enjoy doing data entry, we want to hear from you!

Responsibilities:

Answers customer phone calls, provides excellent service

Responds to inquiries on accounts

Sends account data to administration team for process

Utilizes a dialer database and updates account information

Processes paperwork with attention to detail

Provides support to the Customer Satisfaction team

Handles invoices, paperwork, and customer documents

Enters data into the system

Requirements:

Customer Service experience required

Interest and passion for helping customers

The ability to see the big picture and the importance of how their work helps each customer and the company achieve their goals

HS Diploma required

This is an in-office position

Job Type: Full-time

Company Description

Within Probitas Technology, you will find a great team focused on developing your career while providing direction and insight towards your next opportunity.