Customer Relationship Manager (CRM)

We are India's first SL and IL Tech learning solution in commerce. A collective of academics and technologists, we have joined forces to bring about lasting change in the field.

Our courses and teaching methods have the potential to empower commerce curricula in institutions and colleges.

Committed to reforming commerce learning through integrating technology, our courses have received official endorsements from government bodies like MEPSC SSC, solidifying our position as a technology leader.

The ideal candidate possesses excellent communication skills and a persuasive demeanour

Key Responsibilities:

Initiate outbound calls to prospective customers to introduce our commerce courses and assess their needs.

Utilize various lead generation techniques to identify and qualify potential leads.

Maintain accurate records of all interactions and update the CRM system accordingly.

Effectively communicate the value proposition of our courses and overcome objections to secure sales appointments.

Build rapport with prospects through active listening, empathy, and understanding of their goals.

Follow up with leads via phone calls, emails, or other communication channels to nurture relationships and move them through the sales funnel.

Provide timely and relevant information to prospects to address inquiries and objections.

Sales Pipeline Management: Manage and prioritize a high volume of leads to ensure efficient workflow and maximize sales opportunities.

Collaborate with the sales team the sales process and achieving revenue targets.

Qualifications:

Minimum 2 years of Experience

Proven track record of success in inside sales, cold calling, or telemarketing roles, preferably in the education sector.

Excellent verbal communication and interpersonal skills, with the ability to engage and build rapport with diverse audiences.

Ability to work independently in a fast-paced environment while also collaborating effectively with cross-functional teams.

Knowledge of Hindi, English and Local Language