Video Content Team Member

We are working with a leading Outsourcing/BPO company that is looking to recruit either a French, Italian or Spanish-speaking Video Content Moderator for their office in Lisbon.

Position: Video Content Analyst

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

Review user reports regarding video content on a streaming platform

Review sensitive content, sometimes involving graphic or disturbing subject matter

Audit and update content

Maintain broad knowledge of client products and/or services

Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

REQUIREMENTS:

Local/fluent in either French, Italian or Spanish, solid B2 level in English (and higher) written and spoken

6 months of experience in relevant field is preferred

Ability to work in shift rotation (24/7). 40 working hours per week

Tolerance to sensitive content in videos

Strong computer skills

Customer service-orientation with effective, pleasant and professional communication style as well as patience

Quick learning and adaptability to new processes and concepts

Tolerance for repetitive work in a fast-paced work environment

Analytical mindset with strong attention to detail

Ability to work as a team member, as well as independently.

BENEFITS:

International community

Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace

And many others!