Senior Activation (Mekari Talenta)

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.

Job Descriptions:

Assist client to setup applications appropriate with clients requirements

Provide consultancy for a client about best practice HRIS, Payroll, etc

Assist Junior Activation Specialist for technical issue / explanation about Talenta System

Support and give problem-solving to clients

Gather client requirements and implement the system

Report to the manager about client needs and problems regularly

Job Requirements:

Candidate must possess at least a Bachelor's Degree Information Technology, Accounting, Human Resource Management or equivalent

At least 2 year(s) of working experience handling Payroll or having experience in HRIS company

Required skill(s): Knowledgeable of Payroll software, TAX, BPJS, Overtime, and the other Payroll component are related is added value

Understand HRM Concepts

Good analysis

Comfortable with numbers and meeting clients

Fast learner and independent

Having good interpersonal and teamwork skill

Able to work under pressure

Job Qualifications:

Prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention

Process-driven, empathetic, and a great communicator

Excellent problem-solving abilities and consultative skills

Loves working with clients and thrives on customer satisfaction and loyalty

Ability to work collaboratively with technical and non-technical teams

Outstanding communication and presentation skills; ability to present to C-level executives

Diplomacy, tact, and poise under pressure when working through customer issues

Strong team player but still a self-starter

Thrives in a multi-tasking environment and can adjust priorities on-the-fly

What You Will Get:

1. Competitive salary + daily allowance.

2. Premium private health insurance (outpatient, inpatient, maternity, dental).

3. Early access to salary + flex installment (employee loan) via Mekari Flex.

4. Allowance for sports activities and glasses/contact lenses.

5. Flexible working hours and remote work culture with free co-working space services.

6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.

7. Notebook Ownership Program.

8. Strategic office location, accessible by MRT.

9. Friendly and dynamic work environment.

10. Opportunity to take part in growing Indonesia's no. 1 SaaS company

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!

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