Patient Care Technician (PCT)

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, Pennsylvania, and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Salary:

· $21.00 per hour

At WellNow Urgent Care you’ll enjoy:

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage

401(k) plan with a company match for your future financial security

Free urgent care visits for you and your immediate family members

Scrubs provided to ensure a professional and comfortable work environment

Opportunities for promotional growth as we continue to expand our presence

Monthly bonus based on your performance and productivity

Responsibilities:

0-25% Travel Requirement.

Responsible for taking patient history and obtain vital signs

Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing

Perform necessary phlebotomy for collection of laboratory samples

Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples

Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels

Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave

Schedule and coordinate necessary records for ancillary care for patients

Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation

Maintain confidentiality with all patient information (HIPAA)

Ensures equipment is in working order

Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed

Maintains examination rooms and stocks necessary medical supplies

Performs duties to ensure good patient flow

Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner

Accompanies the provider to the bedside

Accurately and thoroughly documents the patient medical history, physical exam, and procedures

Completes transcription as requested

Performs tasks to improve provider efficiency during the course of a shift

Greets and registers patients

Answers and appropriately triages phone calls

Takes payments for visits

Printing, scanning, and faxing reports

Other front desk and cleaning responsibilities as assigned.

Minimum Education and Experience:

High School Degree or equivalent

Ability to identify equipment problems and correcting or notifying team leader

Ability to apply written instructions and standardized work practices

Ability to establish and maintain effective relationships with staff, patients, and families

Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.

Computer knowledge and skills, must be able to register patients on the computer in a timely manner

Up-to-date on injections, and provide documentation, as per OSHA guidelines

Ability to complete and maintain CPR certification

Excellent listening and note-taking skills

Ability to apply written instructions and standardize work practices

Basic computer skills, including the use of Electronic Medical Records (EMR)

Demonstrated ability to type at least 45 words per minute

Strong communication skills, including grammatical, spelling and verbal

Detail-oriented with proven ability to work effectively under conditions requiring accuracy

Capable of working well on a team

Friendly and customer service oriented

Ability to manage high call volume

Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.

Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds.

Close mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product.

WellNow is an EOE.

R2024-008183