Emergency Restoration Technician

Job Description

Paul Davis provides professional residential and commercial emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation, Paul Davis franchise professionals are available 24/7 to clean up and repair damage to residential and commercial property. Founded in 1966, Paul Davis is a rapidly growing network of more than 370 independently owned and operated franchises in the United States and Canada. Paul Davis will grow to become over a $2 Billion business in the next 5 years.

Position: Emergency Restoration Technician

Hours/Week: Full-time, 40+ hours

Compensation:

Strong base salary commensurate with experience plus commission

Bonus opportunities

Medical, dental and vision coverage offered

401(k) with company match

PTO, sick days and paid holidays

Cell phone and computer provided by company

Reports To: Mitigation Manager

Summary: The Mitigation Technician position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency and property damaging situations. Our labor force is accountable for addressing the property and the customer with skill, knowledge, and professionalism. The position is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.

Responsibilities:

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold

Survey damage within the property

Evaluate and record damage to all items within the property

Demolition of structural damage to properties through the use of hand and power tools

Perform initial site visits

Conduct moisture inspections

Set restoration equipment within guidelines

Complete assigned tasks and notes in our primary operating system (RMS)

Take photos of jobs assigned at start, completion, and throughout the process

IICRC certification available as IICRC classes are offered

Skills and Knowledge:

Knowledge of technology (iPhone, iPad, computer)

Customer Service Skills

Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested

Ability to create documents

Ability to answer and communicate with customers over the phone and face to face

Ability to work independently and / or with a team

Ability to participate in an on-call schedule

Ability to work within hazardous environments safely

Ability to operate a company vehicle safely

Maintain a level of confidentialityPhysical Requirement

Constantly move about job sites; stairs, walkways, roofs, crawl spaces

Occasionally requires a ladder to complete jobs

Must be able to communicate and converse with customers over the phone and face to face

Frequently will lift up to 60lbs

Ability to safely operate a company vehicle

Our Mission: To provide opportunities for great people to deliver Best in Class results

Paul Davis is an equal opportunity employer.