Office Representative - State Farm Agent Team Member

Job Description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Work with the agent to establish and meet marketing goals.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...

Hourly pay plus commission/bonusRequirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Interest in marketing products and services based on customer needs

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

People-oriented

Self-motivated

Detail oriented

Dedicated to customer service

Able to learn computer functions

Ability to work in a team environment

Ability to multi-task

Achieve mutually agreed upon marketing goals

Provide timely and thorough activity reports to agent

Ability to effectively relate to a customer

Experience in marketing financial products

Bilingual - Mandarin preferred

Property and Casualty license (must be able to obtain)

Courses on ethical and customer centered sales practices will be required

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.