Automotive Service Advisor

Job Description

Benefits/Perks

Paid Holidays and Paid Time Off

Careers Advancement Opportunities - we are always looking to promote from within!

Reimbursement for any successfully completed ASE certifications

Flexible Scheduling with a rotating day off

Closed on Sundays

Competitive Compensation with bonus incentivesJob Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Responsibilities

Make Customer Satisfaction number one

Identify primary concerns and determine customer needs through open-ended questions

Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits

Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointmentQualifications

Maintain a positive, energetic attitude throughout the day

Basic knowledge of menu-based computer software

Strong organizational skills

Demonstrates the desire to improve and advance personally and professionally

Two years of experience in an auto repair facility is a plus

Valid drivers license with an acceptable driving record

Flexible schedule and able to work weekdays, weekends, eveningsIf you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!