Dispatcher / Customer Service Representative

Job Description

We are seeking an Dispatcher / Customer Service Representative to join our team!

Responsibilities:

Answer inbound telephone calls and direct as appropriate

Dispatch mechanics through the automated field management system

Communicate with customers as necessary

Communicate with field technicians as necessary

Perform all general office tasks and filing as required

Qualifications:

Previous experience in office administration or other related fields

Ability to prioritize and multitask

Excellent written and verbal communication skills

Proficient in Microsoft Excel, Outlook, Word

Strong attention to detail

Strong organizational skills

Schedule 8:00 AM to 4:30PM, Monday through Friday

Company Description

Action Elevator Inc. is an independently owned elevator company servicing the New Jersey Metropolitan area, with headquarters in Fairfield, NJ. Our unparalleled service has established our place in this industry. This allows us to make a distinctive and substantial impact for our costumers.

We value each of our customers and take great pride in providing them with quality service and quick response time. Our technical team consists of experienced professionals that are available to assist you with any of your preventative elevator service, installation, or repair needs.

Our address is 125 Clinton Road, Suite 6, Fairfield, NJ 07004.