Senior Process Improvement Specialist - BPI

The Senior Process Improvement Specialist facilitates projects and system implementations, performs process improvement and resource utilization studies, takes ownership of education and training, and collaborates with leadership to identify opportunities to improve efficiency, reduce costs, improve job satisfaction, and ensure exemplary service.

Schedule: Full-time, Monday-Friday (1st shift)

Location: Central Campus

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities

• Charters and facilitates multidisciplinary teams to prevent and solve operational problems.• Manages multiple projects and milestones concurrently.• Gathers and analyzes data to determine trends, identify root cause, and make informed decisions regarding process changes.• Utilizes Lean, Six Sigma, Institute for Healthcare Improvement, and Change Management tools and methodologies to solve complex problems.• Converts data into informative presentations and presents clearly and effectively to all organizational audiences.• Spreads continuous improvement culture to all levels of the organization through education and coaching.• Develops education strategy and content to train, coach, and mentor all levels of the organization in the effective application of operational and process improvement tools and methodologies.

Qualifications

Education Requirement:• Bachelor’s degree in Industrial Engineering, Management Engineering, or a related field, required.• Masters Degree, preferred.Certifications: Maintains a Six Sigma Black Belt certification from a university, institute, corporation, or professional society.Skills:• Demonstrated advanced knowledge and application of Lean, Six Sigma, Institute for Healthcare Improvement, and Change Management tools and methodologies.• Demonstrated process improvement success.• Proficient with MS Office and statistical software such as Minitab.• Excellent presentation and interpersonal skills, with an ability to communicate at varying levels.Experience:• Five years’ experience facilitating operational or process improvement projects, required.• Demonstrated experience with training, coaching, or mentorship.The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

EOE M/F/Disability/Vet

Full Time