Triton: Operations Manager

Introduction: THE ABOVE POSITION HAS BECOME AVAILABLE AT TRITON EXPRESS CAPE TOWN, REPORTING TO THE NATIONAL OPERATIONS MANAGER Description: RESPONSIBILITIES: MANAGING OPERATIONAL STAFF BY: Recruiting, selecting, orientating and training staff Maintaining a safe and secure working environment Ensuring legislative compliance in terms of Basic Conditions of Employment, Labour Relations, Employment Equity, Skills Development and safety, welfare and health Communicating job expectations and managing performance Coaching, counseling, disciplining and handling grievances Administering staff matters, includes preparing and authorizing overtime schedules, preparing staff leave schedules, absenteeism and other HR Management / document requirements MAINTAINING OPERATIONS SERVICE AND QUALITY STANDARDS BY: Monitoring inbound and outbound freight departures, collections, deliveries and arrivals Ensuring timeous departure of all line haul vehicles Verifying freight handling and the application of collection and dispatch procedures Drafting operational procedures Verifying data capturing procedures and processes Taking corrective action in terms of problems identified Monitoring and ensuring: on time delivery, actioning missed collections, data capturing errors are identified and corrected, productivity levels (collections, deliveries) by route / driver / collections clerk are maximized, effective POD capturing, 3rd party agent delivery and collection is undertaken Administering / monitoring operations expenses including fuel consumption, vehicle service and mileage records, traffic violation fines, cargo and accident claims, freight discrepancies, etc.

Handling inter-branch and customer queries / requirements by investigating, proposing solutions and taking corrective action Maintaining operations assets including scanners, checking warehouse equipment and ensuring vehicle maintenance (repair and tyre requirements) also orders and maintains tyre repair stock Checking vehicle presentation, analyzing vehicle abuse and driver behavior & taking corrective action Ensuring warehouse housekeeping is maintained Requirements: REQUIREMENTS: Grade 12 (Matric) minimum Diploma In Road Transportation or working towards such 5/8 Years transport or freight operational experience, including 3 years in supervisory capacity Knowledge of road transportation in SA Basic understanding of MS Word, Excel and Outlook Legislation (BCOE Act) Knowledge of Occupational Health and Safety Act, Skills Development and Employment Equity Act In depth understanding of freight operational processes Geographic understanding of area of operation and a detailed understanding of Transport ordinances and loading requirements Managerial and interactive skills Code 08 Drivers License English Language fluency Willingness to consistently work long hours including weekends and be available for call outs In depth understanding of freight processes Good time management meeting specific deadlines Attention to detail at all times accuracy Self-motivated Ability to motivate staff Presentable and of a professional manner at all times Reliable Excellent communication skills Own reliable transport to and from work