Receptionist

Job Description

At P & S Tax Prep Partners dba Jackson Hewitt, are looking for a high-energy Receptionist! We need a very motivated problem solver to join our team! The Receptionist serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This seasonal role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.

What you'll do here:

Greet and welcome guests as soon as they arrive at the office

Answer, screen and forward incoming phone calls

Ensure reception area is tidy and presentable, with all necessary stationery and material

Provide basic and accurate information in-person and via phone/email

Receive daily mail

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Monitors client flow at the location and keeps clients engaged during periods of wait timeSkills you'll bring for success:

Good interpersonal and communication skills

Customer service or sales experience preferred

High School Diploma/ GED, or equivalent related business experience