Field Service Technician

Job Description

Primary Functions: Responsible for delivering, installing, and servicing fountain equipment at Durham Coca-Cola’s customer accounts.

Duties:

Delivers and installs fountain equipment to specific locations according to Durham Coca-Cola’s guidelines and procedures.

Performs field service and repairs to all types of fountain equipment, ensuring a quality product.

Maintains a professional relationship with account personnel and provides superior customer service to all accounts serviced.

Attend and successfully complete all required Coca-Cola Certification Training classes.

Maintains a safe work environment at all times.

Remit invoices within 24 hours of completing calls.

Maintains a well-stocked and organized company vehicle.

Disposes of trash/debris from all Company vehicles utilized in appropriate containers (ex. Recycle, trash bins) on a daily basis.

Maintains lower warehouse interior and exterior in a clean and orderly manner on a daily basis.

Works Company Athletic/Special Events as needed.

Work scheduled “On Call” – Nights and Weekends as required.

Expected to work as needed beyond regular scheduled hours to complete any/all calls prior to normal end of shift at 4:30 pm.

Performs other duties as assigned by the manager.

Qualifications:

Requires a High school diploma or general education development (GED) diploma

At least 3 years of experience in appliance and electrical repair

A basic knowledge about plumbing

Ability to interpret wiring diagrams and specifications

A valid NC Driver License and an excellent driving record especially within the last 7 years (A 7-year Motor Vehicle Report will be reviewed)

At least 21 years old

Ability to lift 65 pounds frequently

Ability to lift 55 pounds over shoulders once/twice a month

Ability to push/pull product frequently

Ability to kneel, stoop, crawl, climb stairs/ladders and bend frequently

Ability to walk/stand at least 8 hours/daily

Must be able to obtain necessary certifications as required

Maintains a professional relationship with co-workers, customers, and the public

A good candidate must provide a good work history that demonstrates: excellent customer service, dependability, integrity, attention to detail,

self-motivated, and takes initiative

Ability to pass the company’s background and Motor Vehicle Report and the company’s drug testing requirements

Equal Opportunity Employer of Disabilities/Veterans