Manager, QA & Internal Auditing

Job Description

MANE is a 5th generation French family-owned business known for innovation and progress in the world of Flavor and Fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people’s daily lives through the timeless flavors and fragrances we create. With our passion, creativity, and innovation, “We capture what moves”.

We have an immediate opening for an experienced Manager, Quality Assurance & Internal Auditing to join our team at our newly renovated Wayne, NJ manufacturing facility. This role will be responsible for assessing and evaluating MANE’s quality management systems and processes to ensure compliance with applicable standards, regulations, and internal policies. The primary role is to conduct internal audits and investigations to identify areas of improvement, assess risks, and verify compliance with established quality standards which will be used for Root Cause Analytics and CAPA responses to internal and external customers.

DUTIES AND RESPONSIBILITIES:

Plan and execute internal audits of the MANE’s quality management system, processes, and procedures.

Develop audit plans, checklists, and procedures based on established standards and regulations.

Conduct comprehensive audits to assess compliance with quality standards, such as ISO 9001 or other industry-specific regulations.

Evaluate the effectiveness and efficiency of internal controls and make recommendations for improvement.

Create added value for internal and external customers by leading the continuous improvement of MANE’s entire Quality Assurance Process in coordination with Operational Excellence programs

Identify potential risks and areas of non-compliance and propose corrective actions (CAPA) to address them

Review documentation and records to ensure accuracy, completeness, and adherence to applicable standards.

Interview employees and stakeholders to gather information and insights regarding quality processes and procedures

Create close partnerships with Engineering, Laboratories, Procurement, Quality Control, Customer Service and Production to ensure Quality Standards are met

Prepare audit reports detailing findings, observations, and recommendations for management

Implement and oversee Quality Dashboard measuring divisional KPI in conjunction with the Customer Complaint Portal

Consistent with MANE’s environmental commitments, every employee shall actively participate in relevant education/training based upon corporate and local environmental objectives. Management shall support and facilitate the actions within their teams to effectively and adequately implement environmental policies, procedures and practices, as well as promote continual improvement consistent with environmental goals.

Other duties and responsibilities in support of company objective.

Interacts with:

All internal departments

Customers

Suppliers

Contract Manufacturers

External Auditing Teams

External Testing Facilities

EDUCATION AND EXPERIENCE:

Bachelor’s Degree in a Science Related field- minimum; Advanced Degrees or studies in Quality Management, Business Administration, or related discipline desired.

5+ years fragrance industry experience

Previous experience in internal auditing, quality assurance, or a similar role.

Strong knowledge of quality management systems and standards, such as ISO 9001.

Familiarity with regulatory requirements applicable to the organization's industry.

Excellent analytical skills and attention to detail to identify areas of improvement and potential risks.

A working knowledge of manufacturing and sales in the fragrance industry.

Computer literacy and the application of computer software, technology data, instrumentation, and management of Quality Initiatives.

Familiarity with processes, methodologies and instrumentation used for analysis during fragrance production.

Must possess an analytical thought process with a passion for investigative research

Effective communication skills to interact with employees at all levels to convey and explain audit findings and recommendations.

Ability to work independently and manage multiple audit investigations simultaneously.

Ability to manage and prioritize multiple tasks and projects

Must view all Quality Investigations though a Customer Centric lens.

MANE offers industry leading benefits including a generous PTO plan. Additional benefits include paid holidays, annual year-end shut down, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, employee assistance programs and many more. MANE is known for having a culture that focuses on our employees and their well-being. See for yourself why our employees love working at MANE!

MANE is an equal opportunity employer.