SERVICE PORTER

Job Description

Job Summary:

The Service Porter at Starling Chevrolet in Orlando, Florida is responsible for providing exceptional customer service and ensuring the dealership's service department runs smoothly. This is a Full Time individual contributor role in the Auto industry. The Service Porter will be responsible for maintaining the cleanliness and organization of the service department, assisting with customer vehicle drop-off and pick-up, and assisting the service department with various tasks as needed.

Compensation & Benefits:

This is a Full Time, salaried position in the Auto industry. In addition to competitive pay, we also offer a comprehensive benefits package including medical, dental, vision, and 401k.

Responsibilities:

- Greet customers and assist with vehicle drop-off and pick-up

- Maintain the cleanliness and organization of the service department and customer waiting areas

- Keep track of customer’s vehicle location in the service department

- Retrieve and park customer vehicles in designated areas

- Assist service department with various tasks such as moving vehicles, delivering parts, etc.

- Maintain a professional and courteous demeanor at all times while interacting with customers and colleagues

- Follow all safety protocols and procedures

- Other duties as assigned by the service department manager

Requirements:

- High school diploma or equivalent

- Previous experience in a customer service or similar role preferred

- Must have a valid driver's license and a clean driving record

- Ability to operate both manual and automatic transmission vehicles

- Excellent communication and interpersonal skills

- Strong attention to detail

- Ability to work in a fast-paced environment and multitask effectively

- Must be able to lift up to 50 pounds

- Must be able to work a flexible schedule including weekends and some holidays

EEOC Statement:

Starling Chevrolet is an equal opportunity employer and is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.