Program Manager (SRO - Chabraja House)

Job Description

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence.

The Program Manager oversees program operations and implements a strength-based, client-centered approach to service. Manages staff and develops approaches to meet program mission and goals.

This position is located at Chabraja House, which provides housing to adults and is located on South Capitol Street in SE Washington, DC.

Qualifications:

Required: Bachelor's Degree; 5 years experience in social services; 2 years supervisory experience. Prefer experience working with mental health and substance abuse disorders.

Required License/Certification: CPR/First-Aid; Certification eligible employees must be compliant with DCMR for applicable fields of study

Schedule: Monday, Tuesday, and Friday 8:00 am - 4:30 pm Wednesday 9:00 am - 5:30 pm, and Thursday 10:00 am - 6:30 pm.

Expected Contributions/Program Management:

Oversee all support and case management services

Interview and assess residents for support services

Provide interventions, as needed

Oversee the development and maintenance of a resource and referral database

Educate and train program staff on support service issues

Ensure Wellness plans are completed for all residents and review on a monthly basis

Maintain program logs and statistics

Expected Contributions/Supervisory:

Ensure appropriate staffing levels, evaluate, hire and train new employees.

Contribute to budget development and ensure budget complies with SOME's financial reporting requirements.

Contribute to strategy development and strive to improve departments performance and functions; assist in the development of standards and goals as appropriate.

Schedule staff work hours as needed and monitor for time and attendance; approve time cards and requests for leave.

Provide coaching and training for all staff, assist staff with work processes, and policies and encourage opportunities for professional development.

Knowledge, Skills & Abilities: .

Knowledge of principles and processes and providing customer service and individualized services. This includes understanding resident's needs, meeting quality standards for services, and evaluating satisfaction

Knowledge of creative and effective problem-solving skills with the ability to draw conclusions, evaluate options and implement solutions

Knowledge of mental health issues, trauma substance abuse disorders, program population homelessness

Ability to set clear, measurable performance goals and find solutions to problems that may impact performance

Ability to manage and oversee operational budgets

Ability to multi-task despite competing priorities and manage one's time efficiently as well as be flexible when needed

Supervisory and leadership skills

Reports to: Senior Director, Adult Housing

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Physical Demands: Must be able to lift up to 25 pounds. Must be able to travel to meetings off-site using his or her own transportation methods. Must be able to climb stairs and stand for periods of time.

To Apply: Go to our career page at click on the search icon to locate this position. Follow the instructions to complete your on-line application profile to be considered. No phone calls please.

SOME (So Others Might Eat) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States. SOME (So Others Might Eat) is also a Drug-Free Workplace.