Virtual Client Success Manager Hours per Week (IC-DA)
Description:
Job Description
We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.
Key Responsibilities
Works between the CEO and Analysts
Set bi-weekly (or as needed calls) with clients
Provide consistent weekly availability to clients
Answer client emails in a timely manner (example: ID card, renewals information, etc.)
Jump in with other ad hoc tasks / projects as needed
Platforms:
Canva
Monday.com
Plansight
Requirements
Experience in insurance (a must)
Understanding of client success
Personable
Attention to detail
Deadline oriented
Professional
10 hours per week minimum
Eastern, Central, Mountain or Pacific Time Zone
Benefits
There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.