Information Systems Specialist (Intermediate)

Job Description

Title: Information Systems Specialist (Intermediate)

Personnel Qualifications

At least two (2) years of experience according to applications or technology specified on task order.

Capabilities

Ability to fulfill Junior requirements.

Providing end-user support (including help desk, if required for assigned task) for various software as listed in Section C.2.3 of this SOA, Applications Development for Client Server and Web-based Systems.

Providing user and desktop support for email system.

Providing mobile device support (client-side).

Providing support for workstations and peripherals.

Experience in Information Quality Assurance and Business Analysis.

Experience in technical writing and system documentation.

Experience with gathering user requirements.

Experience in data analysis and querying.

Experience with quality assurance (QA) testing of applications; ability to identify defects, track resolution of problems, and retest defect corrections.

Systems and Telecommunications Support.

Experience in technical writing and system documentation.

Experience with gathering user requirements.

Experience in data analysis and querying.

Experience with quality assurance (QA) testing of applications; ability to identify defects, track resolution of problems, and retest defect corrections.

Experience in troubleshooting (i.e., resolving problems with software, hardware, configurations, etc.).

Requires strong communications skills and working knowledge of a system development methodology.