Customer Service Representative

Job Description

Customer Service Representative (CSR)

Customer Service Representative:

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.

Daily Routine:

Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance

Take customer orders (in-person or over the phone) working with our technology and Point of Sales System

Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store

Ensure orders are organized and accurate.

Necessary Skills:

Ability to multi-task/work efficiently under pressure

Ability to work in a fast-paced environment - Handle the Rush

Effective communication with team members and customers

Understand safe food handling, food storage and sanitation

Ability to work nights and weekends

Excellent customer service skills

Ability to take direction from management

Must be 16 years of age or older to be considered