Inside Sales

System One is currently seeking an Inside Sales Rep for an industry-leading client in the Tarentum, PA area.

Responsibilities: · Gain a thorough understanding of our product line in order to effectively act as a liaison between customers, sales representatives, and the company.

· Analyze customer accounts and identify opportunities to make improvements that positively impact the customer experience.

Make product and/or service recommendations to customers based on these analyses.

· Manage the daily functionality of the customer support department, ensure quality of daily service and performance objectives.

· Promote products and services to existing customers and generate sales.

· Assist with the placement of orders, return, and refunds.

Provide support to the Outside Sales team.

· Represent the business to clients and visitors through professional phone and face-to-face interaction.

Engage with customers to ensure satisfaction, clarify information, and work to provide solutions to issues.

Education/Certification Requirements: · Associate’s degree in business or related field of study, or equivalent experience.

Experience, Skill, & Other Requirements: · Minimum two (2) years of progressive inside sales/customer service experience in a distribution setting.

· Ability to work independently, strong judgment and decision making skills, mechanical aptitude, and outstanding communication skills · Proficiency with Microsoft Office and Outlook, and prior experience with a CRM system strongly preferred.

Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Experience level: 2 years Shift: Day shift Weekly day range: Monday to Friday Work setting: In-person Office #M1