Field Technician - DR

Position Summary

We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.

This position is responsible for performing the installation, removal, modification, inspection, and/or service of a specific type or set of types of Direct Load Control devices while exhibiting safe, courtesy, and helpful behavior and maintaining compliance with company standards. Services are targeted to the residential markets.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

Perform all required duties as directed to install, inspect, modify, remove and/or service DLC devices

Exhibit basic HVAC technical aptitude and understanding

Perform work requiring electrical/electronic usage and mechanical theories and principles

Navigate and understand basic operating components of air conditioning systems

Provide a professional appearance appropriate for a representative of our organization and the client

Ensure the meeting of customer specifications and company quality standards

Complete special projects as assigned

Work in a team atmosphere to collaborate and continuously improve operations year after year

Occasional weekend travel to a job site to accommodate a customer’s need may be required

Participate in the On-Call Rotation system for after-hours service calls

Conduct inventory counts and submit inventory reports as requested by management.

Assure the cleanliness and organization of Franklin Energy warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.

Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.

Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.

Education and Experience

High School diploma or equivalent required

One to three years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.

Mechanical and technical aptitude required

Basic construction knowledge

Basic knowledge of building science/energy auditing

Experience in installing technologies, manual labor and using tools – Preferred

Background in one or more of the following: - Preferred

Building science and design

Building envelope

Weatherization or related fields

Building maintenance

Home inspection

HVAC, lighting, controls or renewable energy

Required Skills, Knowledge and Abilities

Strong customer service and communication skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Experienced mapping and route navigation skills

Must be able to handle a wide work variety and work in a fast-paced environment

Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload

Knowledge of Microsoft Office, specifically Word, Excel and Outlook

Strong data entry skills in entering information in tracking systems/databases

Ability to communicate effectively, both verbally and in writing with customers, clients and employees

Ability to analyze and interpret data and solve practical problems

Knowledge of mathematical concepts such as fractions, percentages and ratios

Reliable Transportation

Self-motivated and able to work independently with limited supervision

Licenses & Certifications

Valid driver’s license

Travel Requirements

Willingness to travel at least 95% of the time, including occasional overnight travel

Estimated Wage Range: $55,000

Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, sick/safe leave, company paid volunteer hours, and more!

Physical Demands and Work Environment

Exposure to environmental conditions including extreme heat and cold

Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls

Physical demands: carrying, pushing, and/or pulling, some climbing and balancing

Frequent stooping, kneeling, crouching, and/or crawling, and significant fine finger dexterity; typically, job requires 10% sitting, 60% walking, and 30% standing

Ability to lift up to 40 pounds

Noise Level is typically moderate

Employee could be exposed to fumes and/or airborne particles and risk of potential shock

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer

Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.