SCCM Administrator

We are looking for an SCCM consultant with the following skills:

Job Description:

Perform varying degrees of problem analysis and resolution of software and hardware issues relating to desktops and laptops. Perform the below activities while adhering to Service Level Agreements (SLA) and be able to independently prioritize based on urgency.

Perform Installs, Moves, Adds and Changes (IMACs) of hardware and software

Become familiar with local and regional infrastructure, key contacts, and escalations into other teams in the business

Demonstrate outstanding understanding and communication when working with clients

Perform break-fix support for a wide range of hardware and software (site specific software competency will be trained while on the job)

Experience-based Windows 7 support

Crash/BSOD resolution o Installation environment.

Experience-based Windows 7 support

BitLocker encryption o Configuration/imaging

Crash/BSOD resolution o Installation environment

General Windows OS troubleshooting

Hardware support and troubleshooting,Troubleshooting hardware issues

Replacing desktop/laptop hardware,Installation of peripheral devices