Director Information Technology Infrastructure

Title: Head of IT Infrastructure

Location: Los Angeles, CA (On-site)

Job type: Full time/ direct hire

Job Description

The hands-on “Head of IT Infrastructure Technology” manages operational availability of Technology Infrastructure network, Technology Infrastructure systems, and technology Service vendors. The candidate must have hands-on skills, capability to manage, to implement, and operate IT infrastructure area, preferably in a multi-national company. The candidate must be highly knowledgeable with industrial infrastructure networks in large enterprises, virtualization, compute system and technology solutions from Cisco, FortiNet, PaloAlto Meraki and other global providers.

This role will provide hands on Technology Infrastructure management and support, available for on-call L2 support, manage and support local IT team members as well as other cross-functional departments. You will help resolve implementation and integration issues using your competence, use local and remote teams, use service providers and communicate with Sr management to drive business objectives.

This position is based in Pier 400, in Los Angeles, Ca and its 100% onsite.

Manage IT Infrastructure Network & Systems, people, supervision, scheduling, development, evaluation, and local team.

Responsible for industrial network competence, virtualization, monitoring & management systems, wireless and endpoint configuration, design and management.

Competence to evaluate requirements for new infrastructure technologies, services or infrastructure components.

Implement an approach of addressing reliability, security, performance and infrastructure best practices.

Manage, deliver and own know how and understanding of inter-system protocols (SQL Connections, RPC, Web Services) and capability to guide, to troubleshoot and isolate issues.

Strong management skills and demonstrated ability to marshal resources and technologies; communication, scheduling and implementation to manage large- and medium-scale projects.

Manage priorities and minimize downtime, plan maintenance and upgrades, OS patching and automated configuration changes.

Mentor team members in technology and network operation, in management of procedures, SOPs and act as an escalation point for complex issues.

Collaborate with internal and external engineers, with Managed Service Providers (MSPs), and IT vendors to ensure the smooth operation of IT infrastructure.

Strong leadership and team management skills.

Skills and Qualifications

Engineering degree and certification in Project management, Information Technology, Software engineering or related discipline is preferred.

Minimum eight (8) years of technology infrastructure management, management of people and function. Project management experience.

Competent in Infrastructure Systems - VMWare technologies, vCenter, vShpere, Windows technologies, ADFS and Group Policies.

Strong experience in Infrastructure Network, switching concepts, spanning tree, VLAN concepts, interior and exterior protocols. Experience with SD-Wan, concepts and capabilities.

WAN, Firewall concepts and architectures, IPS as well as remote access methods.

Cybersecurity practices and technologies, 3rd party security providers.

Proven experience in configuring and managing network infrastructure and security solutions, including Palo Alto, Cisco, Meraki, Zscaler and Fortinet.

Strong analytical, organizational, decision making, and problem solving skills with focus on the best need for the business and cost containment.

Ability to work well and communicate, especially under pressure.

Cisco or equivalent certifications. Cisco Certified Network Professional (CCNP) or Fortinet Certified Professional (FCP) certification is preferred.

Strong problem solving skills with client focus and methodical approach to troubleshooting.

A reasonable, good faith estimate of the minimum and maximum annual salary for this position is $180,000 to $200,000 with limited benefits.