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Call Center Rep

Company:
Global Channel Management, Inc
Location:
Seminary, CA, 94957
Posted:
April 25, 2024
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Description:

Call Center Rep needs 6 months of call center experience

Call Center Rep requires:

Strong computer and phone skills. Ability to use web-based computer applications

Excellent communication skills both written and verbal, and internal personal skills

Able to manage telephone and chat customer interactions and convey confidence while resolving the customer's issues.

Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.

Able to understand and accurately communicate customer's needs, while demonstrating critical thinking and problem-solving skills.

Must be able to pass a background and drug test.

Must be 18 years or older

Must have a High School Diploma or GED

Must be able to type 30 wpm

Preferred:

SAP skills

Call Center Rep duties:

Assist with customer questions, inquiries, and issues related to accounts payable inquiries.

Take phone calls and answers chats/emails regarding accounts payables and bills.

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