Transaction processing Analyst _ Mortgage Process Chennai

About The Client-

Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.

Responsibilities:

Conduct thorough reviews of mortgage loans prior to foreclosure referral.

Ensure adherence to regulatory and client requirements in loss mitigation processes.

Assess borrower cooperation and responsiveness in modification processes.

Verify borrower education on loss mitigation options.

Review call recordings for proper handling of loss mitigation opportunities.

Role Details:

Work on various aspects of mortgage servicing and default management.

Conduct production or testing of quality controls for regulatory compliance.

Analyze and solve lower-complexity problems.

Limited client exposure; interaction mainly with peers and supervisors.

Receive moderate-level instruction on daily tasks and detailed instructions on new assignments.

Decisions may impact own work and that of others.

Rotational shift work may be required.

Requirements

Requirements:

Previous experience in mortgage servicing, especially foreclosure and loss mitigation.

Familiarity with federal mortgage servicing regulations (e.g., Fair Debt Collection Practices Act, Real Estate Settlement Procedures Act).

Understanding of defaulted loan lifecycle and various loan programs.

Proficiency in navigating mortgage servicing systems.

Ability to differentiate between delinquency levels and loan statuses.

Strong communication skills and ability to work well in a team.

Attention to detail and commitment to quality.

Salary: 25-45K CTC

Location: Sholinganallur, Chennai

Experience required: 2-4 years of exp

Benefits

Benefits

Cab Facilities.

PF

Other compliance