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Brand Standards, Guest Experience & Food Safety Advisor

Company:
Ecolab
Location:
Moncton, NB, E1C 0V2, Canada
Posted:
April 19, 2024
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Description:

Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in food safety and total quality assurance. Our specialists are valued food safety & QA experts, trusted by our customers in the food service, long term care, and hospitality industry. We are seeking professionals to provide best-in-class, comprehensive on-site evaluations, and training to help our customers maintain the highest standards of food safety, cleanliness, guest experience and brand protection.

What’s in it For You:

Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom style training

Become a NEHA Certified Professional in Food Safety (CP-FS) and maintain professional credentials on current industry state and federal regulations

Plan and manage your schedule in an independent work environment

Comprehensive benefits package

Thrive in a company that can provide a long-term career path in operations, training, sales, or leadership

Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do:

Conduct food safety, brand standard and workplace health and safety evaluations at customer locations using a foundation of consulting, coaching, and training to achieve guest protection and satisfaction

Provide effective customer communication and develop strong relationships

Partner with Account Management teams and other divisions within Ecolab to solve customer challenges

Complete a budgeted number of audits each week that creates a high level of customer satisfaction

Access and utilize key industry leading food safety practices and continual, active monitoring of health inspection information

Utilize Customer Relationship Management (CRM) technology to ensure efficient planning as well as a tablet to perform essential job functions

Support the growth initiatives of our company and our customers

Position Details:

Candidate must reside in: Moncton, New Brunswick or Halifax, Nova Scotia

Cities included in this territory will include: New Brunswick, Nova Scotia, Newfoundland & Prince Edward Island

Percent of overnight travel required: Up to 50% including out of province support

Minimum Qualifications:

High school diploma and 2 years of hospitality industry-related experience

Willingness to work occasional evenings, weekends, and overtime as business needs dictate

Willingness to complete operational assessments within nursing homes, assisted living, and senior living facilities by interacting with staff and residents while adhering to HIPPA (Health Insurance Portability and Accountability Act) guidelines

Proficient in Microsoft Office Suite: PowerPoint, Excel, Word, and Outlook

Access to a reliable personal vehicle for regular business use

A valid driver's license and an acceptable Motor Vehicle Record

Must be able to travel to the US for training/meetings

Proof of Covid-19 vaccination may be required based on client site requirements

No Immigration Sponsorship available

Physical Demands:

Ability to lift and carry 25 pounds

Ability to inspect customer playgrounds by climbing, crawling in tight areas and going down tube slides

Preferred Qualifications:

Bachelor’s degree or post secondary diploma in culinary, hospitality or business field

NEHA CP-FS, Registered Environmental Health Specialist or Registered Sanitarian credentials

Experience in food safety and brand standards evaluations

Teaching or coaching experience in a food related field

Relationship management capability and advanced consulting skills

Ability to work well under pressure, juggle tasks and work efficiently against deadlines

Strong planning and organizational skills and high attention to detail

Ability to work effectively without supervision, showing initiative, good judgment and superior decision-making and problem-solving skills

Successful Candidates will Demonstrate:

Customer Focus

Communicates

Plans and Aligns

Interpersonal Savvy

Being Resilient

Situational Adaptability

Drives Results

About EcoSure:

EcoSure, an Ecolab division, provides onsite evaluation, training, and consulting services to foodservice customers of all sizes and across industries, from restaurants to lodging and long-term care, to help them minimize food safety risks, ensure guest satisfaction, and protect their brand. With best-in-class Food Safety & Total QA programs and a dedicated expert service team, we deliver Insight. Action. Results.SM to our customers, so they can focus on running a safe and successful business.

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R00229533

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