Concierge - Willis Tower - Chicago

Overview:

Do you like helping people and want a job where you can make a positive impact?

Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you won’t feel like a “number” but big enough that we can provide security and hospitality services at iconic locations like Willis Tower and Millennium Park. Visit us at to learn more!

We are hiring a Concierge Security Officer at Willis Tower. Candidates must have experience in customer service (be sure to upload a resume). The schedule is Tuesday-Saturday 11am-7pm.

Responsibilities:

Responsibilities of Concierge Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information

• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.

• Control access for tenants, visitors or vendors as required

• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment

• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management

• Other duties as assigned

Qualifications:

Required Qualifications of Concierge Security Officers:

• Must be at least 21 years of age

• Must have at least 1 year experience in customer service (food services, hotel, reception, etc.)

• High School diploma or general education degree (GED)

• Able to acquire and maintain a valid PERC license, including state accredited training requirements

• Able to pass pre-employment drug screen and criminal background check

• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Front Desk Agents / Security Officers:

• Bi-lingual considered a plus

Pay and Benefits of Front Desk Agents / Security Officers:

• Position pays $17 / hour

• Paid time off and paid holidays

• Medical and Dental insurance

• Opportunities for career growth and promotion

• Skills-enhancing training

EOE/M/F/D/V

#MLP

Permanent