Medical Assistant

MEDICAL ASSISTANT JOB SUMMARY

Perform administrative and certain clinical duties under the direction of provider. Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to provider. Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including EMR, patient scheduling, charge slips and routine patient instruction and knowledge of CPR.

MEDICAL ASSISTANT ESSENTIAL DUTIES AND RESPONSIBILITIES

Clinical Duties:

Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sites

Administer and interpret the temperature of an individual utilizing forehead, tympanic and/or oral thermometers according to manufacturer’s instructions and CDC guidance for personal protection

Reporting cases of positive and negative responses according to established protocols

Communicate findings directly to the Leads as required

Document findings and results of the Medical Screening

Make changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changes

Don and Doff PPE as required within the protocol for performing medical screening as needed basis

Patient Relations

Assures timeliness of services rendered to patients

Clearly informs patient the name of provider who will render services

Arranges for and assists patients in understanding instructions for all ancillary services

Listens to complaints from patients regarding services rendered

Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered

Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records

Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed

Demonstrates accurate knowledge in management of emergency situations

Assists patient to room

Looks after patient's comfort while on premises

Maintains availability to examining Provider as needed.

Accurately performs visual testing and on-site testing.

Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off

Assists providers in all medical examinations

Collection of all specimens, including cultures, for laboratory processing

Assists in minor surgery, positioning and draping patient, passing instruments

Inventory, Ordering, Facility Maintenance

Screens telephone calls for referral and takes messages for provider

Under the direction of the provider an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the provider prior and the injection is intradermal, subcutaneous, or intramuscular.

Compiles and condenses technical and statistical data for reports and records.

Updates and maintains required logs

Translates for provider and office staff as requested

Assists in preparation of office for a site review and audit

Performs tasks under the direction of provider and management

Calls in prescriptions or prescription refills under the direction of the provider

Performs related work as required

Maintains patient care areas as follows:

- Cleans (daily) all community areas

- Cleans immediately following infectious exposure

- Inventories supplies daily and orders as appropriate

- Maintains patient confidentiality at all times

Provide reproductive health counseling ( title X services )

Participate in huddles with provider MA team

Conducting chart prep (to ensure that patients file are complete for patient care on day of appointment, including Standing Order Sets based on Clinical Guidelines)

Motivational interviewing

Administrative Duties:

Schedules appointments

Registers patient data in computer

Sends appropriate information to various departments and medical offices

Organizational Activities:

Knows rules and procedures for request for Information.

Knows rules and procedures for release of information.

Acquires appropriate signatures.

Ascertains that Provider or manager is aware of request for information.

Submits appropriate information per above procedure.

Reports equipment or supply needs to Administrator.

Reports malfunctioning equipment.

Maintains general office equipment, i.e., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary services

Marketing Activities:

Maintains computerized files of patients, including updated names, addresses, telephone numbers, etc.

Conducts mailings to patients.

Performs calls to patients for recall purposes.

Attends health fairs/events.

Plans for event and prepares necessary items required to conduct successful event.

Communicates effectively with event attendees, explains services, and schedules appointments.

Works with Management in creating/reviewing necessary collateral materials.

Other duties as assigned.

Requirements

MEDICAL ASSISTANT EDUCATION, TRAINING AND EXPERIENCE

High school diploma or its equivalent

Medical Assistant Certificate

2 years experience preferred

CPR Certified

Certification through AAMA preferred

Must speak Spanish or Armenian

MEDICAL ASSISTANT PAY RATE: $19-22 hourly

MEDICAL ASSISTANT BENEFITS:

Medical, Dental and Vision – 100% paid by Employer

Life Insurance and Accidental Dismemberment – 100% paid by Employer

Paid Holidays

Paid Time Off

401K

401K Matching

Flexible Spending Account

Fringe

Supplemental Insurance