*Key Responsibilities:*
- Handle customer inquiries and provide timely, accurate, and professional responses.
- Assist customers via phone, email, and live chat.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Collaborate with other team members to ensure customer satisfaction.
*Requirements:*
- Excellent verbal and written communication skills in English.
- Ability to work in rotational shifts for men and day shifts for women.
- Freshers and experienced candidates are welcome.
- Knowledge of Bengali, Telugu, Kannada, Assamese, or Oriya is a plus.
- Must be located in or willing to relocate to Bhopal.
Full time