Overview
To support day to day technical administration of LMS (SuccessFactor & Schoox) along with eLearning development & testing. This involves just not the usability testing but also learnability testing and hence has an extensive testing suite, with a large focus on the end-user experience.
Responsibilities
. Management of courses,creating courses, classes, curricula, enrollement,surveys,assessments and re ports
. Define and assign user permissions with appropriate permission levels
. Provide eLearning assistance, includes SCORM wrapping, package testing and packing delopying into l learning platforms
. Troubleshoot contents across a range of browser and devices and makes decision to fix them
. Mentor and support internal resources in uploading of SCORM packages and Course test activitie s as cycle testing using test scripts or instructions
Should have knowledge on creating learning technology solutions using authoring tools
Should have knowledge on handling tickets via case management tools
Qualifications
5+ years of professional experience with LMS solutions such as SAP SuccessFactor, Schoox,Workday Learning,Degreed or other comparable industry solutions
5+ years of experience working in e-Learning Content development & testing team
Proficient in the use of Microsoft Office Suite (Excel, Word, PowerPoint,Outlook), SAP Enable Now Producer, Easy Generator, Adobe Articulate,other industry standard learning authoring tools
Experience of working in a HR environment or shared services role
Strong interpersonal skills and ability to communicate with people at all levels and cultures
Ability to navigate a complex matrixed and virtual environment
Customer focused and results oriented with attention to detail and solution focused mentality
Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion
The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed
Full time