Night Auditor/Front Desk Agent

Job Description

We are seeking a Night Auditor/Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

Register and assign rooms to guests

Confirm phone and online reservations

Respond to guest needs, requests, and complaints

Collect payment from departing guests

Keep records of occupied rooms and guests

Communicate pertinent guest information to designated departments

Qualifications:

Previous experience in customer service, front desk service, or other related fields

Ability to build rapport with guests

Strong organizational skills

Excellent written and verbal communication skillsCompany Description

OUR STORY

Remington is a dynamic, growing, independent hotel management company with over 40 years of experience in the hospitality business. Providing top-quality service in the areas of project management, property management and condominium hotel management, Remington's track record of success demonstrates a unique understanding of the hotel business in all phases of the economic cycle. Our culture across these disciplines is centered on achieving results. At Remington, we believe that our people are the ultimate source of our competitive advantage. We are proud of our reputation for consistently delivering outstanding results to owners and investors, as well as our brands, guests, and associates. As a result of our success, Remington has earned the moniker of the place where passionate people Thrive!TM